Help Center

FAQs & Quick Guides

Everything you need to know to get started with buying or selling on M2X.

How do I list my machine on M2X?

Create an account, upload detailed photos and specifications, and schedule an inspection slot. Our onboarding team verifies ownership and activates the listing within 48 hours.

What documents are required for verification?

We request proof of ownership, maintenance/service logs, and a government-issued ID. Additional paperwork may be required for specialised equipment.

How are payments handled?

Payments are routed through secure escrow. Buyers transfer funds to M2X, we facilitate inspection and logistics, then release the payout to the seller.

Can I request live inspection videos?

Yes. Our inspection partners capture HD videos, operational tests, and key measurements. Buyers can also join live video calls during inspections.